What transportation options are available to reach the nearest beach from the resort?
7 November 2024
Guests can take a complimentary air-conditioned shuttle van from the Zen Section to the Ambassador beach area at any time, day or night. 150 photos
GRAND VELAS RIVIERA MAYA (ADULTS ONLY), Playa del Carmen
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Key details
Overview & Features
Carretera Cancun Tulum Km 62, Playa del Carmen, 77710,
- Close to the beach
Great
8.7
9.4
4.8
4.6
5-star adult-only all-inclusive resort in Riviera Maya
Accommodations
Grand Velas Riviera Maya offers 90 oceanfront
Dining
The resort boasts
Spa and Wellness
The
Leisure
Set along the Caribbean Sea and nestled among the Yucatán jungle, the hotel spans
Highlights
Location: Luxurious beachfront setting
Rooms: Grand Class suites with plunge pools
Dining: Michelin-starred Cocina de Autor
Spa: Award-winning SE Spa by Grand Velas
Activities: Excursions to Tulum and Xcaret Park
Service: 24-hour concierge and in-suite dining
“An adults-only atmosphere sets a tone of serene luxury, amplified by gourmet dining, including a Michelin-starred experience. Wellness is clearly a priority, with a five-star certified spa providing personalized treatments. The blend of beachfront access with Mayan jungle creates an exclusive escape.”
Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
- Ambassador Suite Ocean View2 persons118 sq. feet1 King-size bedAir conditioningBalconyroom details
- Ambassador Pool Suite Ocean View2 persons118 sq. feet1 King-size bedAir conditioningBalconyroom details
- Nature View Suite Private Pool Zen Experience2 persons110 sq. feet1 King-size bedAir conditioningBathtubroom details
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Check Prices & Room Availability
See what's available for your travel dates now!
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Check-in/ Check-out
Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Water sports
- Hiking
- Cycling
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Public parking is possible on site for free.
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's buffet
- Board games
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Sun loungers
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Massage
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Grand Velas Riviera Maya (Adults Only), this culinary haven presents a delightful mix of international flavors and authentic local cuisine, all set within beautifully designed spaces. Each dining venue offers a unique atmosphere that enhances the dining experience, perfect for couples seeking romance or those looking for memorable gatherings after a day of leisure.
Piaf
French fine dining
Ambiance
Romantic
Key Offerings
Indulge in exquisite French dishes paired with exceptional wines, surrounded by an opulent décor reminiscent of Paris in the 1940s.
Reservation
Recommended
Dinner only; 6 PM - 11 PM
Frida
Traditional Mexican
Ambiance
Traditional
Key Offerings
Experience the rich tapestries of Mexican gastronomy in a warm setting, perfect for cozy dinners that celebrate heritage and flavor.
Reservation
Recommended
Dinner only; 6 PM - 11 PM
Azul
International
Ambiance
Casual, open-air
Key Offerings
Offering all-day dining that includes breakfast and brunch, Azul features a laid-back vibe and a menu embodying global influences with a focus on fresh ingredients.
Reservation
Not needed
Breakfast, Brunch, Lunch, and Dinner; 7 AM - 11 PM
Bistro
International
Ambiance
Casual
Key Offerings
A relaxed dining spot serving a diverse menu from breakfast through dinner, highlighting seasonal ingredients and global tastes, creating a friendly and family-friendly environment.
Reservation
Not needed
Breakfast, Brunch, Lunch, and Dinner; 7 AM - 11 PM
Cocina de Autor
Modern
Ambiance
Modern
Key Offerings
A creative dining experience showcasing signature dishes developed by Chef Nahúm Velasco, perfect for an innovative and stylish evening out.
Reservation
Recommended
Dinner only; 6 PM - 11 PM
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Location
Carretera Cancun Tulum Km 62, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore the Riviera Maya
Punta Bete
16 minutes walking
Punta Bete features stunning coral reefs and pristine beaches, perfect for snorkeling and sunbathing.
El Camaleon Golf Course
20 minutes walking
An award-winning golf course designed by Greg Norman, known for its unique tropical surroundings and challenging holes.
Playa
10-minute drive
This beautiful beach area offers stunning ocean views and soft sand, ideal for relaxation and water sports.
Snorkeling Adventure
10-minute drive
Explore vibrant marine life at the nearby reefs. Equipment rentals available, perfect for thrill-seekers!
Relaxing Yoga Sessions
5-minute drive
Local studios offer relaxing yoga classes. A great way to unwind amidst the picturesque surroundings.
Lucca Restaurant
1 minute walking
An elegant dining venue featuring Italian cuisine and an extensive wine list. Reservations recommended.
Bistro Restaurant
8 minutes walking
Casual atmosphere with a diverse menu including local favorites. Great for families and friends.
Local Night Market
10-minute drive
A vibrant market featuring local crafts, food stalls, and live music, great for all ages.
Jazz Club
15-minute drive
Live jazz music every weekend creates a lively atmosphere for a perfect evening out.
Getting around beach destinations
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Number of rooms:
544
Former name
Ambassador at Grand Velas All Inclusive
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Pros
Great service
Michelin star restaurant
Spa water circuit
Cons
Generic buffet
Rocky beach
Guest reviewsShow more reviews
Questions of the users
About Grand Velas Riviera Maya (Adults Only)
Are there activities available for children at this resort?
15 January 2025
Yes, there are various activities tailored for children. For the latest updates on children's programs, it's best to reach out to the concierge department via email. What is included in the 'full board' option during a stay?
12 January 2025
The full board plan encompasses all meals and beverages throughout your stay, ensuring guests enjoy a worry-free dining experience. Is the resort's private beach easily accessible, or is transportation required?
3 December 2024
Guests staying in certain suite categories may need private transport to the beach, which is complimentary and available around the clock, while others can conveniently walk to the shoreline. Can you explain what the all-inclusive amenities cover?
22 November 2024
The all-inclusive package covers all meals, beverages (both alcoholic and non-alcoholic), 24-hour suite service, and a daily restock of the minibar in the suite. How do the bed sizes compare in your accommodation options?
18 October 2024
Standard bed sizes are as follows: Queen Size measures approximately 150 cm in width and 190 cm in length, while King Size measures about 190 cm in width and 200 cm in length. Are cribs available for families traveling with infants?
5 September 2024
Yes, cribs are available for use upon request, as well as additional baby amenities offered through a dedicated Baby Concierge Service. How many restaurant options are on-site at the resort?
17 February 2025
The resort features a total of eight restaurants, offering a diverse array of dining choices with several options for breakfast, lunch, and dinner. Is there a way to access beach towels during the stay?
29 March 2025
Towels are provided in both the guest rooms and at the pool and beach areas for guest convenience. Are there wheelchair-accessible accommodations and facilities on the property?
14 April 2025
The resort does offer wheelchair-accessible suites and pathways to the beach and pools. Specific requests can be noted upon reservation confirmation.Next best alternative
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